TrustScan - Privacy Policy
Effective Date: September 11, 2025
Welcome to TrustScan ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our product safety scanning and calorie counting app.
Information We Collect
Scanned Images and Data
We collect images of products and food items that you scan through the app to provide safety analysis and calorie counting. This data is processed using AI technology to deliver accurate results about product safety and nutritional information.
Device Information
We may collect technical information about your device, including device model, operating system version, app version, and unique device identifiers to optimize app performance and provide better service.
Usage Analytics
We collect anonymous usage data such as scanning frequency, feature usage, and app performance metrics to improve our services and user experience.
Subscription Data
If you purchase a subscription, we receive transaction confirmation and subscription status through Apple's in-app purchase system. We do not have access to or store your payment information directly.
How We Use Your Information
- To analyze scanned products and provide safety ratings and recommendations
- To calculate and provide accurate calorie information from food images
- To maintain and improve app performance and accuracy
- To manage subscriptions and provide customer support
- To send important updates about app features, safety alerts, or subscription changes
- To develop and improve our AI algorithms for better accuracy
Data Processing and AI Analysis
Your scanned images are processed using advanced AI technology to identify products, ingredients, and nutritional information. This processing may occur on our secure servers to provide the most accurate results. We implement industry-standard security measures to protect your data during processing.
Data Storage and Security
- We use industry-standard encryption and security measures to protect your personal data
- Scanned images are processed and then securely deleted from our servers within 30 days
- We do not sell, rent, or share your personal data with third parties for marketing purposes
- All data transmission is encrypted using secure protocols
Third-Party Services
We use trusted third-party services to provide our functionality:
- Apple In-App Purchases for subscription management
- Cloud-based AI services for image analysis and product recognition
- Analytics services to understand app usage and improve performance
These services have their own privacy policies that also apply to your use of TrustScan.
User Rights and Data Control
You have the right to:
- Request deletion of your personal data and scanning history
- Access information about what data we have collected about you
- Opt out of data collection for analytics purposes
- Control what information is shared with our AI analysis systems
To exercise these rights, please contact us at: 📧 Mustext3@gmail.com
Children's Privacy
TrustScan is not designed for users under 13 years of age. We do not knowingly collect personal data from children under 13. If we discover that we have collected such data, we will delete it immediately. If you believe we have collected information from a child under 13, please contact us.
Data Retention
We retain your data only as long as necessary to provide our services and comply with legal obligations:
- Scanned images: Processed and deleted within 30 days
- Usage analytics: Anonymized and retained for up to 2 years
- Account information: Retained until account deletion or 3 years of inactivity
- Subscription data: Retained as required by Apple's policies and tax regulations
International Data Transfers
Your data may be processed and stored in countries other than your own to provide our AI-powered analysis services. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through the app or by email. Your continued use of TrustScan after changes indicates your acceptance of the updated policy.
Terms of Use
Please also review our Terms of Use, which govern your use of TrustScan and work together with this Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: 📧 Mustext3@gmail.com
We are committed to protecting your privacy and will respond to your inquiries within 30 days.
